We are committed to providing all of our customers with high-quality product and excellent customer service.
D W Plastics has a strong track record in manufacturing high-quality, cost-effective custom plastic extrusion products. We have developed (in reference to ISO 9001:2015), internal systems and processes of quality control that give assurances that the level of service and quality of PVC extrusion products supplied will meet customer specifications and requirements. Our systems and procedures ensure that product and customer service expectations are met from the design phase through to the manufacture and supply of each plastic extrusion profile.
Through our own continuous improvement programme and regular customer contact, any product development is closely monitored and processed to ensure that the company’s quality standards are maintained and customer information is up-to-date.
We support regular routine inspection during production, first-off and last-off inspections are completed by trained quality staff, in addition, production staff make regular inspections during production. All staff are kept up-to-date with the latest information on plastic extrusion materials and processes to make sure that we comply with new industry regulations and standards that are introduced from time to time.
On the rare occasions that there might be a reason to complain, our Customer Service and Satisfaction team will deal with issues quickly and professionally.